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Day Trips ~ Booking Terms & Conditions

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Day Trip – Booking Terms & Conditions

Please note…. All trips must be pre-paid. For your convenience we accept Visa and MasterCard, so you can pay for your trips over the phone or by sending in your credit card details. Thank you for your help, as this does save a lot of time and stress if everyone does this. The office phone number for bookings is: 07 847 8258. Please remember that the office is only open Monday to Friday. 9:00am – 4:30pm for Travel Club bookings.Day Trip Payments & Refund Schedule • 7+ days prior to trip – a $5.00 processing fee is deducted from payment • 6 days – 48 hours prior to trip – 50% refund. • Less than 48 hours prior to trip – no refund.

Day Trips – Important Information

Departure Times for Day Trips Please note that all departure times listed in the newsletters are guidelines only and are subject to change. Please call the office a couple of days prior to the tour to receive the confirmed time.Departures from Yard If you are departing from our coach yard on a day trip, please do not arrive more than 20 minutes prior to the departure time. The drivers need this time to prepare the coach for the day’s outing.Home Collections for Day Trips This service is only available to members who have no other way of getting to a collection point and is subject to availability. This will be $10.00 per person for the return trip. There is a collection available at the Hamilton Transport Centre so if you live on a local bus route we are able to collect you from the Transport Centre at no extra cost.Pick Up Points & Departure Times for Day Trips All of our day trips have collection points located around Hamilton City. We endeavour to collect people as quickly as possible therefore, base the collection points on the direction that we are travelling. Please ensure you are at the pick up point 10 minutes prior to the departure time of the coach. If you’re late, all other people we are collecting will be inconvenienced by your lateness as they will be standing at their collection point waiting for the coach.Email Communication For us to stay in touch with you in between newsletters, please let the office know your email address. If you are on our email database, you will receive updates of new tours and concert connections as they are released, as well as promotions and competitions that run throughout the year.Mobile Phone Numbers If you have a cell phone, please register your number with the office. This is always useful for the driver to be able to contact you, if for any reason the coach has been held up or if it is running early. This is most important for members who are living outside of Hamilton, but we would appreciate anyone with a cell phone to updateRemember your cup and name badge On most day trips, we have a cuppa & biscuits along the way to get to know each other better. This is a complimentary service and is weather dependent. Please remember to wear your name badge as this not only helps people to get to know you but assists with our bookings when we have admissions to pay. If you do not have a name badge please let the office know.